Refund policy
How to send your return
1) Contact customer service - hi@shiloh-studio.com
2) If you contact us by email, please indicate your order number as well as a reason for return. Unfortunately at this time, we do not do exchanges.
3) Pack your item(s) and invoice into the return bag and bring it to your closest USPS office. Click here to find the closest location. Please note that while the initial shipping may be free, returns must be covered by you, the buyer.
Shiloh Studio
2) If you contact us by email, please indicate your order number as well as a reason for return. Unfortunately at this time, we do not do exchanges.
3) Pack your item(s) and invoice into the return bag and bring it to your closest USPS office. Click here to find the closest location. Please note that while the initial shipping may be free, returns must be covered by you, the buyer.
4) Return with USPS First Class Mail and send us the tracking number printed on your receipt.
For returns, please send your item to the following address:
Shiloh Studio
1471 E. Del Amo Blvd
Carson, CA 90746